Impossible to connect to Facebook : What to do ?

[HypnoticBear]

Hello everybody !
I have a problem since the last update.
When I try to connect, I have a message "Facebook login error" that said "In order to play the game, you need to enable Top Eleven in Facebook settings."
I try many times to change the facebook settings, but no result.
For information, I have a device with iOS.
Thank you very much if you can help me.
Best regards,

[Zeratul]

Did you authorize top11 to access fb in iOS main settings?

[MDKII]

Please do the next steps on your mobile device:

1. Go to home screen of iPhone.
2. Open Settings.
3. Scroll to find the Facebook section.



4. Open that section and check if Top Eleven is enabled.



If this doesn't solve your problem, please contact Nordeus Support

[Cat Harrison]

I stickied this (temporarily) since this question is very popular right now...

[HypnoticBear]

Great ! Thank you very much Zeratul, MDKII and Cat Harrison.

[mas]

For Android Devices Solution:
1) Open Default(!) Browser (Firefox, UC, Dolphin etc dosnt work);
2) Connect to Facebook and login to your account (http://m.facebook.com/);
3) Open your T11 app and enjoy!

PS. I tried to solve the problem by setting the client Facebook and going through it (to create an account Facebook) in the list of my accounts, but it is - the problem is not solved If the above items do not help - try to install an application from Facebook Android Market

[Hoàng Ngọc Linh]

Hello everybody !
I have a problem since the last update.
When I try to connect, I have a message "Facebook login error" that said "In order to play the game, you need to enable Top Eleven in Facebook settings."
I try many times to change the facebook settings, but no result.
For information, I have a device with iOS.
Thank you very much if you can help me.
Best regards,

I have the same problem. I can not login Top Eleven because of error facebook login

[Hoàng Ngọc Linh]

I do everythinh like MDKII said but still not login game on ios
My problem is:



I try many times but get the same error. Someone help me plz.

[Cat Harrison]

I have posted this elsewhere since it worked on my Android: Open browser, or FB app, log in as the user your game is tied to... leave it open. Launch game app. It should then see your FB acct.

[Snapper99]

I get this error intermittently ever since the update came out on Andriod