Lose Tokens over player who vanishes into thin air - Not Happy !!

Attachment 8333

Player bidded and lost above:

Attachment 8334

Team that Won Player above:

Checked many times, anybody have a explanation (not guess) as to what happened here?

Thanks

Regardless of your result (won or lost), you won't be able to get back the tokens once you used it for bidding.

If you are sure that you have won the auction, ask help from the Nordeus' support team.