Why my token is gone?????

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08-01-2013
Tuấn Siro Đầu Trọc

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Why my token is gone?????

Hello top eleven!
i have a problem about my token!. I was buyed 500token via visa credit card's my friend on 3 days ago! Before buyed 500token i have 16token, then my total is 516token.
i had buyed green money ( $ ) ingame, 18M = 85 token, but in 10 h PM on monday i see on my token is -69 token? o.O Please tell me why? Why my token is gone ? I have screenshot here:

I wanna rollback my token :(
Attachment 10398 Attachment 10399

Sorry my English is not goof, but i hope you can understand what's i want to say! :) thank you!
08-01-2013
dv8r

Quote:

Originally Posted by Tuấn Siro Đầu Trọc

Hello top eleven!
i have a problem about my token!. I was buyed 500token via visa credit card's my friend on 3 days ago! Before buyed 500token i have 16token, then my total is 516token.
i had buyed green money ( $ ) ingame, 18M = 85 token, but in 10 h PM on monday i see on my token is -69 token? o.O Please tell me why? Why my token is gone ? I have screenshot here:

I wanna rollback my token :(
Attachment 10398 Attachment 10399

Sorry my English is not goof, but i hope you can understand what's i want to say! :) thank you!

Well, it did say your money was refunded... So you got your money back and the tokens you bought were taken back as well. You have negative tokens because you spent some and the tokens were taken back
08-02-2013
Tuấn Siro Đầu Trọc

Quote:

Originally Posted by dv8r

Well, it did say your money was refunded... So you got your money back and the tokens you bought were taken back as well. You have negative tokens because you spent some and the tokens were taken back

it not my visa card, my friend he said: money there still not refunded in his visa card!
08-02-2013
dv8r

Quote:

Originally Posted by Tuấn Siro Đầu Trọc

it not my visa card, my friend he said: money there still not refunded in his visa card!

It takes a few days to clear.
08-02-2013
Tuấn Siro Đầu Trọc

any admin or moderator here ? Please check my account! Sudden my token is gone and money still not refunded ? What the bug of game ? @@
08-02-2013
dv8r

Quote:

Originally Posted by Tuấn Siro Đầu Trọc

any admin or moderator here ? Please check my account! Sudden my token is gone and money still not refunded ? What the bug of game ? @@

Listen to me... The money will be returned in a few days... it has to be cleared first.
08-02-2013
Henrique

Hi!

Same thing with me! Had 8 tokens a few hours ago... now I have zero!
What happened???
08-04-2013
Tuấn Siro Đầu Trọc

so bored! -.-
08-04-2013
Haroon Bhatti

Any refunded money takes at least 2-4 working days (in the UK at least) before it is placed back into your account.

And dear lord, why are you using your friends card to pay for something like this? What if something messes up? Foolish.
08-05-2013
Tuấn Siro Đầu Trọc

1 Attachment(s)

Quote:

Originally Posted by Haroon Bhatti

Any refunded money takes at least 2-4 working days (in the UK at least) before it is placed back into your account.

And dear lord, why are you using your friends card to pay for something like this? What if something messes up? Foolish.

Because I havent any card.. :(

here is detail pay: Attachment 10512