You just have to take it ....Im the same here....i've put in numerous tickets in to Nord over the months,you always get the same sort of reply but they do nothing and after about a week or two the ads change. I have had another problem recently with the same ad repeting but you only get rewarded for the first time you watch it.Nord just reply that you have been rewarded and its a limited offer lol
So once again they make money from our misery Its not ad block for me