TokenAds

:mad::mad:

My account got banned from TokenAds since they "suspect" im using a proxy.
I got the ban after checking my match at my friends computer. Ive sent a resolve but they havent replied, it has been about 4 months since i did it, is it anything you can fix?

Quote:

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Originally Posted by demiraca

:mad::mad:

My account got banned from TokenAds since they "suspect" im using a proxy.
I got the ban after checking my match at my friends computer. Ive sent a resolve but they havent replied, it has been about 4 months since i did it, is it anything you can fix?

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Hey demiraca,

I can see that you had some questions about your account's suspension. We have a very strict policy against proxy usage and the completion of offers that our not available for your location. When an account is suspended for such activity, we ask the user to send us an email if the user thinks that it has been suspended by mistake. If this is the first time that this happens, we can unblock the account. However, if it is the second time, we are not able to unblock the user any more. If you are not sure how many times your account has been unblocked, please forward us the email that you received from us to support (at) tokenads (dot) com so we will give you all the necessary information and if possible, unblock your account.

Have a nice Sunday:)!

Esther
Customer Support
TokenAds

hi, i can not play game top eleven in facebook and can you help me? this is my facebook :giga pxaladze

Hi Giorgi,

We forwarded your complaint to our support team, they'll get back to you as soon as possible.

Thank you for your patience.

Quote:

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Originally Posted by giorgi

hi, i can not play game top eleven in facebook and can you help me? this is my facebook :giga pxaladze

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Hey Giorgi,

I tried to check your data in our system, but did not manage to find you by your Facebook ID. I think, the easiest is if you submit a ticket when you access our services on our OfferWall.

If you have difficulties with submitting a ticket, send and email to me to support (at) tokenads (dot) com.

Have a great day!:)

Esther

Customer Support
TokenAds

Thanks i just got unbanned :)

My account got banned from TokenAds same demiraca help me please

Please contact TokenAds to remove your bad, Top Eleven can't do that.

Well I am banned too for almost 1 year for same reason and yes I used :)

I got suspect with tokenads offering. I really don
why i got suspend a few week ago... May you help me ,pls?

Hi.

Some how my account in Tokenads is suspected. I have no idea why (maybe because I've played abroad?). How can I fix it.
Please advise.