Can't Load from FB - can't submit request to nordeus

[morpheuz]

hi,

i just change my HD to bigger capacity and my memory card to 1 g. but now i can't load Top 11 from FB.
i've already updated my Flash player. And also follow the instructions in the knowledge base/technical help.
but still can't load the game. it says "facebook is not responding, please wait or try again a bit later. If this problem persists, contact Top Eleven support"

i try to send/submit request to nordeus support but wont send because i can't find my account ID number because the game wont load.
i use mozilla firefox as my browser. can any1 help ??

thx

[Cat Harrison]

Will the game load from the main site? Play Now - Top Eleven be a Football Manager

[morpheuz]

Will the game load from the main site? Play Now - Top Eleven be a Football Manager

no, it wont also. its keep loading but not load the game.
that's why i couldn't submit my request to nordeus cause i can't get my account ID number because the game wont load.

[Cat Harrison]

Ok, shoot... try this, when you are on the screen that says loads, right click and go to Flash settings. You want to make sure to clear out the saved data in Website Storage Settings panel, and in Global Storage Settings panel you can also try allowing more space (put to right)

[MDKII]

Morpheuz,

Please contact Support and instead of your Network ID, provide them a direct link to your FB account.

[morpheuz]

Morpheuz,

Please contact Support and instead of your Network ID, provide them a direct link to your FB account.

already try to use my FB link but still couldn't submit the request. it says :

Request could not be created as:

Account ID Number : is invalid

[MDKII]

Enter any number and explain in your ticket why it's not accurate.