Hi there .... It sounds like you may have had some tokens revoked.

If you received some free tokens for completing a sponsored offer and then failed to complete your side of the transaction then the offer and free tokens can be taken away.

If you mean you lost tokens trying to win a player on the transfer market, then you lose the tokens you bid regardless of if you win or lose the auction for the player.

(Sorry if this isn't what you are saying, google translate can sometimes miss the point of what's being said.)