The Supersonic ads Ladbrokes rip off!!

Anyone else been done by these? Surely something needs to be done!? I just took part in the 483 token offer from Ladbrokes, where if you sign up as new member (which i was) deposit £10 (which i did) and make a bet (which i did and lost it all) I noticed that i didn't get my tokens, so submitted a ticket, along with photo's, waited 2 days, and see this morning that its been rejected!!!???! I'm really not happy about this and feel totally ripped off! :(

I did it all through my phone, and never had issues before with the few that i had done in the past. Now there doesn't seem to be anywhere i can contact them now its been rejected?

you never get them, most free token offers are a scam, especially trialpay, they never give them unless you ask then they make you jump through hoops by asking for ridiculous proof that they know you don't have.

You only have to google them to see how many people have been scammed. Typical compliant on ripoff report. http://www.ripoffreport.com/r/Trialp...-Fraud-1075868

Most countries would have shut them down by now but they're based in the US so they can get away with it.

yeah i have just posted with the same thing .. surely nordeus can do something about this as it is there site they advertise on !!

I posted a thread about this asking if it was legit and a few said they got theirs fine, I tried but my cards were rejected because it didn't like my name!!!...seeing this maybe that was a good thing!

Currently getting fobbed off by Nordeus. They say its nothing to do with them. But surely as its in their game they have a duty to try and sort it for us? I just keep getting same pre written replies and is really annoying.

I've submitted to them 4 photos of text messages and screen shots yet 'there's no proof' :/

Seriously i have done the ladbrokes one twice now in two different names and it worked both times. £10 and received 567 tokens. £5 and i recieved 320 tokens.

All I've done was pay the deposit 10 pounds. I didn't even make a bet after I found I've received my tokens.

Really don't see how I didn't get it then? Especially as I submitted more than enough proof

I've been scammed twice now by supersonic, each time for £10 for 446 tokens. Both times been rejected,
I even got an email with from the site that I deposited to with date time ect, yet supersonic still mugged me off.
everybody that's been had by these scammers needs to post on here, Facebook & twitter so other users don't lose out

Strange. After my contact with Nordeus, I noticed that today supersonicads re-reviewed my rejected ticket and have now awarded my tokens a week later. Customer support didnt say they would sort this out so if they actually did, thank you

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Originally Posted by Simon Skuff Scolding

Currently getting fobbed off by Nordeus. They say its nothing to do with them. But surely as its in their game they have a duty to try and sort it for us? I just keep getting same pre written replies and is really annoying.

I've submitted to them 4 photos of text messages and screen shots yet 'there's no proof' :/

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I think it's high time we got a reply from nordeus on why they continue to be associated with scam activities that could well be a criminal offence in some countries.

had a similar problem with ladbrokes abd supersonick ads. Had to make a 20 eur deposit wich i did and nothong... plz help me guys

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Originally Posted by yaya al hamd

had a similar problem with ladbrokes abd supersonick ads. Had to make a 20 eur deposit wich i did and nothong... plz help me guys

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Please contact our Nordeus Support.

Thank you!
Sebastian

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Originally Posted by Simon Skuff Scolding

Strange. After my contact with Nordeus, I noticed that today supersonicads re-reviewed my rejected ticket and have now awarded my tokens a week later. Customer support didnt say they would sort this out so if they actually did, thank you

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Glad you got your tokens. I checked with the Player Experience team and they haven't seen trends of people complaining about the Ladbroke offer, but they'll keep an eye on the issue.

I bet a fair bit, so opened up an account with Ladbrokes, William Hill and Betfair using the token offers on supersonic a few months ago.

I got credited for all 3 - although the Ladbrokes one did take almost 2 weeks to sort until they credited it.

The best thing being that I actually made a profit on 2 of the three accounts - and a big profit overall - so in the end I've made money to collect tokens.

I've had the same problem, I actually completed a free offer but when I sent in a support ticket they said I had to pay to get the tokens even though the offer said specifically "Tokens awarded up joining, extra tokens if you go pro." with the pro part being a reference to the pay version of the offer. Never got my tokens for the free part.

I have been ripped off today as well !! Opened new account with ladbrookes but received no tokens from supersonic

Ive not recieved my 334 token for doing this ad and done all the steps and was a new customer and did the 10 pound bet... who do i contact to have this solved

Hi Jim,

You have to contact the offer provider directly. You can do it from Top Eleven app, simply go back to the offer wall where you selected this offer, and look for "Missing Tokens" or "Help / Support" link. Click it and complete the form, they will contact you and probably require some addicional data, like receipts or proofs of purchase.

because we won't do **** for you ... just send money and stfu

Aint 35 tokens per season enough? You usually need not more than 5 new players per season, and 7 tokens on average buys you a great player (if you bid in a right time). Why would you deal with this scam?

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Originally Posted by vkorchevoy

Aint 35 tokens per season enough? You usually need not more than 5 new players per season, and 7 tokens on average buys you a great player (if you bid in a right time). Why would you deal with this scam?

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There's no scam in Top Eleven offers, and any issue with them can be claimed accordingly just by going back to the offer wall and submitting the claim "Missing Tokens" (or clicking the Help / Support link).

Anyone who properly completed an offer will get his reward.