Connection problem

[Vladimir Delgado]

Morning everyone. Can´t connect since yesterday afternoon. Just receiving "There was an error connecting to the server. Do you want to retry?" message. Any trouble or particular issue?

[satansboss]

I haven't had any problems on my server

[Saransh Vatsa]

Morning everyone. Can´t connect since yesterday afternoon. Just receiving "There was an error connecting to the server. Do you want to retry?" message. Any trouble or particular issue?

Clear cache and data of the app and force stop it and try again.
Check if ur internet connection us fast enough.
If its since yesterday,nthen it can't be a server down.
If u r using a public network or proxy, the game might stop working. Try to contact the internet service provider of urs. Just try to use a private network like a router with broadband internet connected to optical fibre. Sometimes the proxies and 3G networks that u use either directly or through the wifi of routers can block T11.... That is what happened with me before.

[Vladimir Delgado]

Nothing, I've tried many things and still have the problem. Must be some kind of issue or restriction with my internet connection here in Venezuela

[Vladimir Delgado]

Can´t reach cdn.nordeus.com trough ping

[Sxrenity]

Moved to the appropriate forum section, hopefully some of the more tech savvy members can help you.

Are you having trouble connecting on a mobile device, or a PC?

[Vladimir Delgado]

Thanks, no trouble at all. I'm using a PC and I can connect with facebook and many applications

[Sxrenity]

You don't seem to be the only person having a problem connecting either.

http://forum.topeleven.com/bugs-tech...ng-server.html

I'd suggest sending a support ticket to Nordeus.

support.nordeus.eu/home

The only suggestion i can give for the time being, is to try and connect using a different browser, such as chrome, opera & safari.

[Vladimir Delgado]

You don't seem to be the only person having a problem connecting either.

http://forum.topeleven.com/bugs-tech...ng-server.html

I'd suggest sending a support ticket to Nordeus.

Nordeus Support

The only suggestion i can give for the time being, is to try and connect using a different browser, such as chrome, opera & safari.

Just did, tried Chrome, IExplore and nothing. I'll open the ticket, thanks

[Osmund Bakkevig]

You don't seem to be the only person having a problem connecting either.

http://forum.topeleven.com/bugs-tech...ng-server.html

I'd suggest sending a support ticket to Nordeus.

Nordeus Support

The only suggestion i can give for the time being, is to try and connect using a different browser, such as chrome, opera & safari.

It happened to me also and 3 things i couldn't connect to server to and it was Top Eleven, War of Mercenaries and streaming football games on internet.

I found out it was my internet setup on my computer. Because it worked fine on my laptop on same internet.
I even reinstalled my MAC before i found out the problem.

Changing browser or send in a ticket won't help you because it is your network setup that needs to be fixed.

Here is what i did:

1 i reseted my modem

2 i went to my Network configuration and did a diagnostic test.
Then to my surprise i find out that my ISP, internet and server status is lightning red or got a red dot instead of green.

So after i reseted my modem and did these steps again all was green.



You don't want to have Red or Yellow lights.