Account blocked?

[Francesco Paolinelli]

Hi,
is it possible for nordeus to block an account?
I can't enter and play in top eleven from yesterday from any device?
Connection failed...
What can I do?
I always play in a correct way!
Thanks!

[Cat Harrison]

It is unlikely you are blocked. Have you tried the suggestion in this thread? : http://forum.topeleven.com/bugs-tech...load-game.html

If that doesn't work put in a request for help at Nordeus Support

[Francesco Paolinelli]

Yes I've tried and I also have wroten to support, but no answer!
For me is importanto to connect every day... my poor team... sig!

[Cat Harrison]

Did you restart your internet? Like the Router? Also too your computer/device.

At the beginning of the Season, Support has a long list of requests so it won't be instant reply, patience might be required.

[Sergi Sanchez]

Closed your Torrent programs, and all that eat bandwitch, sure that your fix. If you are using other programs that eat bandwitch have a big problem.

Another thing to solve, use chrome for example, and delete all cache, restart browser and maybe can.

And final, conect fro another site and pc, if continue then you have a real problem.