Hi

I have been clicking on the video ads in order to gain some Health Packs, Rests and Morale Boosters. I click on the ad, watch it until its complete and the blue banner appears saying 'You have earned 1 Rest pack'. I click on earn more (if is there) watch another ad until it asks me to close the window (no more ads available). However, I do not get the reward. My Rest packs etc do not change despite it saying I have earned a reward. This has happened repeatedly and keeps happening.

I have also completed surveys and do not get tokens as rewards as well as signing up for a Blockbuster trial (reward 21 tokens) that I did not get.

This is a game breaker as I cannot progress without spending money.

Anyone know of a solution? So far I have:
Tried different browsers (safari, chrome, opera, firefox and internet explorer)
Disabled pop up blockers and adblockers (the adverts show up, play, complete, tell me I've earned a reward but no reward)
Logged off and back on
Tried on a different pc in a different house (ip addy is different)