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Thread: log in issue

  1. #1
    Newbie
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    Jul 2014
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    log in issue

    im using my tap to log in into t11,i can even log in and it cames while saying loading language and every thing disappeare,please need help

  2. #2
    Addicted Phil Scrivener's Avatar
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    Mostafa I'm sorry not sure what your using to log on but have you tried the usual things ??? clear Cache etc

  3. #3
    English Forum Moderator Cat Harrison's Avatar
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    What is "my tap"? A phone or tablet, I'm guessing, so try clearing the data from the app, also you can try uninstall & re install.
    Expressed above is my own opinion. Your results may vary.
    ▬ ▬ ▬▬ ▬ ▬▬ ▬ >BvB
    < ▬ ▬▬ ▬ ▬▬ ▬ ▬
    [SIGPIC][/SIGPIC]

  4. #4
    Addicted Phil Scrivener's Avatar
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    Quote Originally Posted by Cat Harrison View Post
    What is "my tap"? A phone or tablet, I'm guessing, so try clearing the data from the app, also you can try uninstall & re install.
    lol It's where water comes from in Europe Cat lol

  5. #5
    Newbie Fatal_Error's Avatar
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    Please contact in this case the Nordeus Support. Provide them the exact version of your app and a screenshot. We are aware of this issue and resolving it is one of our top priorities.

    We thank you very much in advance for your understanding and patience regarding that matter and will let you know when the situation evolves.

    Sincerely,
    Sebastian
    Cat Harrison likes this.
    Please do not contact me if you have some questions or trouble with the game. Please use one of the follow options:
    Support|Knowledge Base|Bugs and technical issues

    -Nordeus Player Experience Agent-

  6. #6
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    Jul 2014
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    Im using tablet 7.7 samsung,tried to uninstall & re install but same issue

  7. #7
    Newbie
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    Jul 2014
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    I faild to log in after updating the game,im using tablet samsung 7.7.

  8. #8
    English Forum Moderator Cat Harrison's Avatar
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    Please send request to Nordeus Support if uninstalling & clearing data then reinstalling doesn't fix, this is only the Forum.