I bet on a player till round 8. Then the game shout down an I can't loging in so I have lose the round, but who give's me the Tokens back .. Sorry for bad English I come from Germany ;)
Printable View
I bet on a player till round 8. Then the game shout down an I can't loging in so I have lose the round, but who give's me the Tokens back .. Sorry for bad English I come from Germany ;)
Contact Nordeus Support : Submit a request for assistance
And tell them what happened, they may be able to sort it out for you
Thank's for the answer =)
I was wondering, how do they know if you really lost your tokens this way, or some other? I have read a thread, same situation, only difference is that the guy lost 20 tokens. He, as it appears, contacted Nordeus and they gave him 20 tokens back. At least that's what he said, but I don't see why would he lie. So, I'm gettin' to the point, can we lie to Nordeus and get free tokens? :D
I don't think is possible for them to see this things, but you can open a ticket and try.
This has happened to me a few times too... If you lost a considerable amount of tokens I suggest contacting Nordeus Support and explaining your situation.