Cannot any gifts to friends

Hey there i just started playing this game and i can't send any gift to my friends
I can't see any names in ''all friend'' nor in ''top eleven friends''
The square where i see my friends name is just blue
I have 3.5k friends even if it take time to laod i did wait a lot
Here a screenshot Screenshot by Lightshot

You have that many friends? Uhm... I think you need to ask them at Nordeus Support they should be able to fix or explain.