Chrome and Firefox issue

hi guys..please help me..i play top eleven in facebook.. if i use chrome, my page stops in the initializing page and not loading any more..

if i use mozilla firefox, my game is loading but not connecting..i tried to wait for hours but its still moving..

its been a week that i experience this issue and still not solved..

i already tried to clear my cache both in chrome and firefox but nothing happened..
i also tried to restore my laptop but the issue is still not solved

PLEASE HELP..i'm using windows 8

have you tried clearing the data from Flash, or updating Flash?
also you might see if it works on main site Play Top Eleven - Free Online Football Manager Game

Quote:

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Originally Posted by Cat Harrison

have you tried clearing the data from Flash, or updating Flash?
also you might see if it works on main site Play Top Eleven - Free Online Football Manager Game

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can you please teach me how to clear data from flash?

This is how i do it:

Right click in active game area, then click on Global Settings:

Attachment 51738

Click on Delete All in the storage tab:

Attachment 51739

The click on Delete Data:

Attachment 51740

When you have Settings open also check your Flash is up to date, click on Updates tab then Check Now:

Attachment 51741

Hope it helps!!

Quote:

---

Originally Posted by Cat Harrison

This is how i do it:

Right click in active game area, then click on Global Settings:

Attachment 51738

Click on Delete All in the storage tab:

Attachment 51739

The click on Delete Data:

Attachment 51740

When you have Settings open also check your Flash is up to date, click on Updates tab then Check Now:

Attachment 51741

Hope it helps!!

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nothing happened :(

i think it may just be you, my chrome and firefox teams load up. sorry.

Sorry to hear that did not do it, you should ask for help at Nordeus Support : Submit a request for assistance or On the web (on Top Eleven.com or Facebook) - TopEleven Support | TopEleven Support

I can only comment on firefox, but I have previously had problems when 'pop-ups' were not allowed. I had to allow them to play the game.

good point! also make sure cookies accepted.

Quote:

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Originally Posted by Cat Harrison

good point! also make sure cookies accepted.

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who wouldn't want cookies, they are so delish!