Training Session - Not Counted

Hi, I've been getting this issue since last night.

I have a match this morning - which requires 4 training session.
I did 4 training x 3 times (12 session! ) before the match, and still my training wasn't counted!

I lost the match, and it irritates me to think I may have lost because of this - when my condition was 80+ & all morale was high.

I'm still facing this issue.

My next match requires 2 training session - i already did 4 training and yet training still isnt counted.

Hope this get resolves.

I have the latest TE version installed.

Try logging out and back in. Is the game connected to Facebook? If still not working, contact support.


KFC Loella
Level 45

Quote:

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Originally Posted by caserofc

Hi, I've been getting this issue since last night.

I have a match this morning - which requires 4 training session.
I did 4 training x 3 times (12 session! ) before the match, and still my training wasn't counted!

I lost the match, and it irritates me to think I may have lost because of this - when my condition was 80+ & all morale was high.

I'm still facing this issue.

My next match requires 2 training session - i already did 4 training and yet training still isnt counted.

Hope this get resolves.

I have the latest TE version installed.

---

Hey caserofc,

Sorry to hear about this - are the trainings logged in your reports section? Can you PM me more information (device, Manager ID, etc?)

Thanks

SausyFC

Hi Sausy

You've got PM .

Did you have any association matches. Because the training doesn't count until you finish the association match.

Quote:

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Originally Posted by KenoticFC

Did you have any association matches. Because the training doesn't count until you finish the association match.

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Yep, I'm aware of that, but i've played all association matches for the weekend before this issue came up.

So now even with my team is in 80+ condition with high morale, I'm still stuck with "Good" Preparation level because the training i did just wont be counted eventho its shown in the training reports.

I've given details to SausyFC, hopefully they can figure this out.

Thanks caserofc for the info. I've sent it along to the team. :)

Panowie mam problem nie uznano treningów jakoby jeden za mało absurd i w 21 kolejce po meczu mam coś takiego za chwilę dołączę zrzut ekranu z gry i jest to 21 kolejka a napis po meczu :( a w czasie meczu nie mogę dokonać zmian brak opcji i dodatkowo premii którą wcześniej zyskałem dzięki treningowi o co chodzi ???

Attachment 84768

I had experienced a problem with training in the past (a few weeks ago). I made some players do a lot of training sessions. During the course of the some training sessions, it happened that connection was lost for whatever reasons (attempting to reconnect). After re-connection, what resulted: players lost condition, that is the condition they would be losing for the training drills they were asked to be done, but did not make any gains at all as showed in the training section and also in the training logs. So, many green packs were wasted. This happened enough times to indicate that this issue is significant and must be looked into.

I am facing the same issue since last night. I have done more than 50 session, all are recorded in the reports. Still. at the home screen it says, the team needs 2 more training session. Please help.

same bug.. can a staff help me too ?

Hey azein !

Sorry to hear you came across such an issue :(

If you are playing via our mobile app, can you try reinstalling it and see if the problem is still present? :) For the web version, clearing the browser cache and cookies and also resetting your internet connection could do the trick.

Tell me how it goes :)

ty first. yes playing with mobile app.(android.) i did already. (reinstall.) problem is still present.

Thanks for the fast reply!

Huh, so it's still present... Can you please contact our support team either here or via the '?' in the app, so that they can check out the issue?

I will be reporting it as well :)