Bug after Special One match ruined all my game

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08-13-2017
regtop11

3 Attachment(s)

Can't enter matches after playing with Special Eleven

Rigth after de match whith Special One, found a duplicate entry (two matches at same time) on calendar.

Attachment 86071

That entry is still there after playing other matches. Is without score so the T11 'brain' thinks it's the next game to be played.

Attachment 86072

The next match screen shows that duplicate match to be played with a negative time.

When a new match begin and i click to enter in the next match screen, a messsage says that the match is not over and dont let me in.

I can enter the new match on calendar only to see but can't change players, use bonus or everything else.

Attachment 86073

Also can't play for the Special One Challenge, because that screen shows a time and a red button to cancel that does nothing when i click on.

So, the result is:

- can't play the Special One Challenge
- can't change anything during matches
- can't use bonus on matches
- Im loosing almost all matches
- im loosing after match bonus
- I just can't play

Hope that devolopment team solve this bug.
08-13-2017
regtop11

1 Attachment(s)

After day turn i could play a match, but the same thing happen and i have another duplicate match in calendar list so i still can't play more matches.

Attachment 86085
08-13-2017
nikolgiorgos

Did you send a report ?

* from the support button {?}
08-13-2017
regtop11

Yes nikolgiorgos, i sent a report from the support button and hope they solve soon so i can return to the game.

Found that if i stay logged in after a match , can enter normaly in next macth, but if i logout, all returns to same in next login.
08-13-2017
nikolgiorgos

maybe if you reinstall the game , it will help
08-14-2017
regtop11

Quote:

Originally Posted by nikolgiorgos

maybe if you reinstall the game , it will help

I have done that without results.

Anyway, it seems that the problem is solved now, I managed to play the Special One Challenge matches and it looks everything ok
08-14-2017
SausyFC

Quote:

Originally Posted by regtop11

I have done that without results.

Anyway, it seems that the problem is solved now, I managed to play the Special One Challenge matches and it looks everything ok

Hi regtop, thanks for updating us - glad to hear you're able to play the challenge. :) Can you PM me your Manager ID though so I can have the team look into what could've happened in the other case you mention? Any info helps.
08-15-2017
regtop11

Quote:

Originally Posted by SausyFC

Hi regtop, thanks for updating us - glad to hear you're able to play the challenge. :) Can you PM me your Manager ID though so I can have the team look into what could've happened in the other case you mention? Any info helps.

Sure, i will send you my manager ID, and thank you dev/support team for solving this issue.