Printable View
Hi guys,
I don't get any notification and if the match begins the top eleven app crash (app has stopped) before I can start it.
This occurred since last top eleven update. I reinstalled and a factory reset on phone. Nothing helped.
I play on Android 8.0
Hi doekus,
Sorry to hear about this. So when you're in the game and the Live Match begins, the app crashes?
And you have push notifications enabled for Top Eleven in settings?
Any more info helps. Thanks and welcome to the forum! :)
Normal I get a message and than I open the game. Now when the message should come, the app crashes already before I can start it.
How do you mean push notifications enabled in settings? Because the app doesn't have such option. But in phone settings it is enabled
I ask a friend to sent a message in game (chat) to test notification when game is not open.
He sent it and immediately: Unfortunately, (top eleven) has stopped error message
doekus, not sure when you did the factory reset of your device but have you tried reinstalling the game altogether after the latest update? I'm not sure what might be causing these crashes but the errors your getting are definitely system messages so do try reinstalling the thing. Let us know.
I have reinstalled the game but the same " app has stopped" that blocked the notification
I have the same problem
I have installed version 6.4 today and than the notifications are working again. But when I update to 6.5 the notifications don't work.
I also noticed that in settings - apps -top eleven - notifications, there is no sound option in version 6.5. it is there in 6.4.
Hm. So the app stops working (crashes) specifically when a match starts, right? Does it happen once you try to enter the match or just generally when the match starts?
Doekus go to the in-game Settings and turn off the Live Match animations and tell us if the game continues to crash.
Same question about the Live Match, Joedevil. You can also try turning off the animations.
Lets see if that stops the crashing.
EDIT: Oh hey one more thing. What are the exact models of your devices, Doekusand Joedevil?
My is Oneplus 5 with Android 8.0 Oreo . I Will try you say.
Btw, the game dont fail. ONLY the notification. All the rest works fine.
The problem still continue. Here the print of the problem: https://ibb.co/cTdhwH
I have exactly the same.Quote:
Originally Posted by joedevil
Top Eleven crashes when receiving a push notification. The game starts correctly, but I dont get any notifications (so i miss all of my matches!).
Xiaomi Mi A1 (Android One) - Oreo 8.0
Yes the game don't crash. But if a notification is come in than we dont get a notification but a error in Android ( top eleven has stopped). We can play the game normal. We just don't recieving notifications.
Phone is OnePlus 5 version 5.0.2 Android 8
Ah so whenever a notification pops up on your device, the device gives you the "Top Eleven has stopped working" error. And this goes for both of you.
Um... now that I think about it, I might be having the same issue lol. :o
I've been getting the "Top Eleven has stopped working" error for a while now but thought it was because of one of messenger's built-in games. I came to that conclusion since quite a few things give me the "has stopped" error, even messenger, so I thought the problem was with my device or something.
I'll update my report on this issue.
P.S.
Just to confirm - You two are getting the "has stopped" error while playing Top Eleven and a push notification pops up, or just happens while you're outside of the game (minimized it via the Home button on Android)? Sorry if I'm repeating myself, just want to nail down all the details. :)
EDIT:
Also - Can you guys tell me how much free space there is on your device?
This situation appens when I have the app closed, and when I have to receive the notification, 15 minutes before the game start.
I have more tham 36GB free on my device.
I got some info on the matter - Turns out that the issue might be coming from Android 8.0
Apparently there's some kind of an issue with push notifications in general.
Well this explains my getting the "...has stopped" error for other apps as well.
Maybe... Unfortunately, for me, it only happens on TOP11
I am also not receiving push notifications. My game does not crash at any point while I'm playing. But the only problem is that I don't get notifications because of which I miss some of the important matches.
I play on two devices, LeEco Le 2 (6.0) and MI A1 (8.0)
Has anyone found a solution yet?
Quote:
Originally Posted by Jeeves
It happens when we're outside, for example browsing in the launcher, and a notification would come.
When the screen of the phone is switched off, then nothing, probably there is a "has stopped" also, but i dont see it. However there is no notification either.
34GB+ free
It happens only with Android 8.
Yeah, the same thing is happening with me to. Just this morning had a CL match I couldn't attend. Top 11 wasn't even running since last night. Opened google music on my phone and a minute later, load up my data connection and immediately got the "Top 11 has stopped working" message. My CL match was supposed to have ended like 15 or so minutes prior, so this means that the game tried to send me a notification about the end of the match.
Doesn't directly harm the game or the player to be honest though. Realistically it only happens when you get a touch notification from the game and if you're currently playing, well, you won't get any of those. So the game won't actually crash while you're playing is what I mean.
Also yay. messenger crashes all the time due to this. Cheers! >.>
But anyway. No fix for this atm it seems. Will have to wait for Android to be updated.
I have the same problem since this season started. using android 8.1, Nexus 6P.Quote:
Originally Posted by fyzeekhan
Never had problems with notifications and now I miss many games because of that.
Has this been fixed in the latest update?
Edit: notifications are working for me after the update
Sent from my ONEPLUS A5010 using Tapatalk
I just updated to Android 8.1 and notifications don't work again. Did something change with 8.1?
Edit: it worked on for the last game. But not the one before. Maybe something on my end.
Edit2: it may have been my doze settings.
Sent from my ONEPLUS A5010 using Tapatalk