And the only thing that Nordeus says, that is not responsible.
no, I just said that
Your answer is: Nordeus has no responsibility in this situation !!
well, it seems we have some communication problems because I still cannot understand

- How your captain lost his account.
Hacked ?
The hacker managed to steal my friend's facebook, because my friend saw a top eleven movie and uploaded a link, which gave the hacker access to all data on the phone.
What movie ? upload what link ? where ?

- Is this guy Topa Suangar the hacker who became the captain of your group ?

- What exactly do you expect from nordeus to do ?
(before- to protect or after what happened)

My suggestion is write more analytic (you or your x-captain) in Portuguese and I 'll say to two other mods, Paiva (who is also a mod in a Brazilian TE fb group) and Casper to respond.