Nordeus, are aware of the problem when watching the videos in version 7.0?

After the new update is extremely difficult to watch the videos to win the green suitcases. Groups of the Top Eleven Latino and Brasileiro has many complaints, and here in the forum too, but we do not have a positioning!

When sending to support, we received the standard response that "depending on your region, amount of videos you have watched ..... bla bla bla", but in fact there is a problem after the update. The previous version was excellent !. Please, can you investigate?