Lost referral

Hi guys. I just came back from a few months of inactivity to start playing again. I recently noticed that since my account went inactive, the player I sent a referral to is no longer my referral. Because of inactivity it also seems that I have been placed on a different server than him. I would like to be able to earn rewards from referral activities again, so is it possible for us to reconnect on the same server?

I looked around but I can’t find any posts with a similar situation as me. If I sent Nordeus a support ticket, would they be able to fix this? Thanks.

I don't think they can change servers but send a report.