bug in association

it's happen twice already, but in different month, yesterday happen agai nto my association.
because this,, my association lost.
whereas i win 0-2. but suddenly penalty match happen, ? so weird,, and do you know? after 90, match ended, and we go to penalty ? lol
i win why penalty and game stop. until reset time (09.00 am gmt+7 in my time zone), my match still ongoing lol...... after reset day, i gotresult draw and my association lost

this is the prove

Attachment 107178Attachment 107180Attachment 107182

Old bug. Contact support, get tokens as compensation - but not your lost points.

Old bug. Contact support, get tokens as compensation - but not your lost points.
Is it you or the answering machine ?
lol


@Hasaru
correct answer

btw how to complaint it bro? i didnt know about this i mean they will give us compensation. can u tell me how?

from pc, here the link
https://nordeus.helpshift.com/a/top-...=web&contact=1

from mobile, the [?] button.

Each member of your group must do that to get 10 tokens.

oh thanks,, i'm playing in adroid anyway. i will check

1) You must spot somewhere in the upper right corner smthing like an arrow so to move in the next screen

2) no, you didn't understand.
I mean you can't send a report and all the members of your group will get the compensation.
Each members must make his own to take it.