No Tokens Rewarded

I've submitted multiple tickets in regards to multiple different games, where I've reached the requirement, and my submissions are rejected (I included screenshots with each ticket). In the last week or so, I've finished 3 different games that should have rewarded me with around 500 tokens, the largest of which was over 300 for a game I spent 6 weeks playing. In an automated response I'm told that the advertisers cannot confirm I completed the requirement, or something along those lines. I've tried to uninstall/reinstall, clear cache, as well as submitting tickets, so now I'm on here as a last resort, and holding off on all attempting to earn more free tokens, until I'm sure I'm not just wasting hours and hours on games I really don't like, just for tokens I'm not getting. Please help!