Special Sponsor event + Bad technical support

Hello
This weekend, during a league match 3 goals were scored by players youngers than 20years old. Suddenly though I got out of the game and could not connect again. When I got into game after some time, I saw that those 3 goals weren't added to special sponsor event.
I sent an email to technical support, but I got an irrelevant answer to my problem and no goals added to my event.
Attachment 133471
Attachment 133472


Now without any league match left and the event finishing in 9hours I have no chance of getting the last achievement. In the case this had not happened to me I would just spent some greens and would give a new role to a player. (I don't have 4AMC's and I'm not gonna spend at least 60tokens to this useless personal trainer).
Attachment 133475
Attachment 133476
just posting this here to point out how ****y your technical supprot is and with the hope to get at least a compensation for this.
(Screenshots of the goals of my under 19years players can be provided if asked for)

If that was on Sunday evening you'll see all the other posts here about it and not one reply from admins or support.

Yes the shut down were on Sunday evening.
They expect from people to spend money on the game while they can't do their job correctly.

So technical support here just didn't give a damn f*** about my problem. A month passed and no answer