Special Sponsor

And this?:))

I paid for the "Premium" and it was open .. now it is closed again .. do I pay you every hour ??? ... Fire your programmer !!!!

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Originally Posted by SausyFC

Hi everyone, to sum up the current news on the Special Sponsor:

• Due to an earlier technical issue, progress needed to be reset on tasks that had been made before the fix was pushed, as some were not logging correctly and showing incorrect values. All tasks have been corrected and should now be logging properly.
• All Premium passes have now been re-applied for those who purchased and were seeing it as re-locked. Please re-log in to Top Eleven where you should see it unlocked and ready to go.

In regards to the first bullet point, we unfortunately are not able to retroactively re-add progress to tasks that had already started before the fix was pushed, so please get in touch with our Support team using the "?" in-game for a direct follow-up specific to your case.

Thank you for all of your patience while the team pushed the fix. Sorry this has occurred and for the inconvenience caused. :(

SausyFC

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That means that we have pay for the premium pass but we are not going to get the 1st reward for the premium pass? Because ok, now the premium is unlock but the 1st premium reward is locked... My experience in gaming says that whenever you unlock a premium pass all rewards from previous stages of the event are automatically open... is this a new bug?

If Top 11 is like most other products on any market, will Nordeus be able to get away with recurring (seasonal) stuff ups for paying customers without any repercussions?
I also paid for Premium and it’s now just opened after several login but the “Loan Player” Rewards is still remain locked. Never a dull moment, always something to complain about!

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Originally Posted by Nakitsi

That means that we have pay for the premium pass but we are not going to get the 1st reward for the premium pass? Because ok, now the premium is unlock but the 1st premium reward is locked... My experience in gaming says that whenever you unlock a premium pass all rewards from previous stages of the event are automatically open... is this a new bug?

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Yes we're aware of this situation as well, we're working on the fix for unlocked milestone rewards not being claimable. Will report back when I learn more.

Thanks Saucy... I really hope you can do something because my experience with tickets is... I prefer not say...

I bought a special sponsorship. morinho support came to me as 10%Attachment 134855

o pagato sponsor speciale premium poi era bloccato perciò o pagato 2 volte

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Originally Posted by debussy45

I bought a special sponsorship. morinho support came to me as 10%Attachment 134855

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I haven't unlocked to confirm but I saw 5% on the game

Team Name: Forza Adiat
Manager Level: 60
Trophy Won: 70
F. Champ. Title: 3

Mine seems to be working fine right now, logged the progress in the tasks correctly. I should say that I haven’t opened the game all this time these bugs were available. I haven’t bought premium, still considering whether I should buy or not but will report if I have and issues.

I have another question: The Details tab for Rules says new tasks are available every 2 days (just like all the previous Sponsor events), but the countdown for new tasks are every 4 days. Is this also a bug or wrong text?

The fix is pushed ?

can anyone explain this in simple plain English?https://uploads.tapatalk-cdn.com/202...375694bfe0.jpg

Sent from my Redmi Note 9 Pro using Tapatalk

Hello in the morning I bought a premium sponsor but after the first payment I opened a quest and blocked I had to pay a second time. Will there be a solution to the problem with the first payment?

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Originally Posted by Sinany03

I have another question: The Details tab for Rules says new tasks are available every 2 days (just like all the previous Sponsor events), but the countdown for new tasks are every 4 days. Is this also a bug or wrong text?

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Thanks for flagging this Sinany, the countdowns are correct. The Rules text will be updated shortly.

SausyFC

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Originally Posted by gohkimhock

can anyone explain this in simple plain English?https://uploads.tapatalk-cdn.com/202...375694bfe0.jpg

Sent from my Redmi Note 9 Pro using Tapatalk

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You need to have your first 11 players and the 7 subs have Superb or On Fire morale when you start a match. Basically, use blue packs to increase morale of your player to max if they will be in your match squad. Do this for 6 matches.

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Originally Posted by Shoot.em.up

Hello in the morning I bought a premium sponsor but after the first payment I opened a quest and blocked I had to pay a second time. Will there be a solution to the problem with the first payment?

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Hi Shoot.em.up, please get in touch with Support using the "?" in-game and they'll be able to assist here. Apologies for the inconvenience.

SausyFC

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Originally Posted by SausyFC

Hi Shoot.em.up, please get in touch with Support using the "?" in-game and they'll be able to assist here. Apologies for the inconvenience.

SausyFC

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Come on now Saucy, we all have experience from the “Support”... They will answer after 2 or 3 days saying the same story, bla bla , they feel sorry, they gonna refer the issue to the developers, they consider about this for the future, but they can not do noting now, take 5 greens and close the ticket... I should already have fill the task with the participation of 3 19 years old players - are they gonna give me the 2 matches I’ve play before the reload of the event? Nope... After 3 days they will say they are deeply sorry, take 5 greens and shut up... Let’s be serious when we are talking here in the forum... This is what they have done every time in the past, this what they will do now...

hi.. i have bough the special sponsor today and i am already on 60 points.. so in rewards i should have unlocked "season free loan" which is first.. but somehow its still locked.. i have unlocked support from mourinho which is second place

No, it's not fixed yet. Just look how does the game drain my battery.

Attachment 134861

Nordeus wants us to buy a super computer and all new gadgets with new battery

Sorry Nordeus...

Please bring 10.3 version back

Hello again Managers,

We've just pushed a fix for the rewards that weren't claimable despite being unlocked, so if you haven't already, please re-log in to Top Eleven and check it out. You should be good to go.

Thanks once again for your patience and reports.

SausyFC

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Originally Posted by SausyFC

Hello again Managers,

We've just pushed a fix for the rewards that weren't claimable despite being unlocked, so if you haven't already, please re-log in to Top Eleven and check it out. You should be good to go.

Thanks once again for your patience and reports.

SausyFC

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i'd love to LOG IN on my PC but can't ! It crashes my pc and i have to manually reboot it. it is damaging my pc and i can't play top 11.

Quote:

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Originally Posted by SausyFC

Hello again Managers,

We've just pushed a fix for the rewards that weren't claimable despite being unlocked, so if you haven't already, please re-log in to Top Eleven and check it out. You should be good to go.

Thanks once again for your patience and reports.

SausyFC

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I wrote in the in-game help (?) section. yesterday 1 today 1 of my 2 players got the 6 star (100% quality). We are late in getting the knits. Please create a more active, faster and more productive help team?

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Originally Posted by StarlingCF

And, flags, avatars? like this? not load

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And this bug? its load very slow, flags, avatars...etc

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Originally Posted by starlingcf

and, flags, avatars? Like this? Not load

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aloooooo, gara? This bug????