NORDEUS ARE IGNORING MY REFUND REQUEST!. Help, please

[Lyricalray]

I doubt if it's refundable but admin might help you out with required answers if they see this

Team Name: Forza Adiat
Manager Level: 60
Trophy Won: 70
F. Champ. Title: 3

[Merseyside Blue]

I doubt if it's refundable but admin might help you out with required answers if they see this

Team Name: Forza Adiat
Manager Level: 60
Trophy Won: 70
F. Champ. Title: 3

Thanks. I've read their terms and conditions and it says refunds are accepted within 2 weeks and without any reason required - even if they did, I think, con me out of the first 48 hours -(it happened on Wednesday) where cancellations can be promptly executed

They are either holding onto my £80 to collect some interest before returning it, or going to try to ignore my emails for 2 weeks. Oh, and I can only have 3 conversations open, according to them, until they have addressed the others. They haven't even responded to the first one