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  1.   Click here to go to the next staff post in this thread.   #1
    Administrator
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    Jul 2020
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    Hi Managers, thank you for reporting this!

    This issue has been fixed. You should be able to access your Special Sponsor now. We apologise for this inconvenience.

    Have a great last day of the Season,
    Taliyah25

  2. #2
    Newbie
    Join Date
    Aug 2020
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    It's back yes. But Tasks I completed when it wasn't visible aren't reflecting. I added two youth coaches and a player reached 80% potential, but those respective tasks aren't available to claim.
    Last edited by FlyingGiraffe12; 08-15-2020 at 05:18 AM. Reason: typo

  3.   Click here to go to the next staff post in this thread.   #3
    Administrator
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    I'm sorry to hear that, FlyingGiraffe12. Please share those details with our support team through the "?" in-game and they'll look into it and assist you as soon as possible.

    Once again, apologies for this inconvenience.

    Best regards,
    Taliyah25

  4. #4
    Newbie
    Join Date
    Aug 2020
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    Quote Originally Posted by Taliyah25 View Post
    I'm sorry to hear that, FlyingGiraffe12. Please share those details with our support team through the "?" in-game and they'll look into it and assist you as soon as possible.

    Once again, apologies for this inconvenience.

    Best regards,
    Taliyah25
    Have the same issue. Last game hasn’t counted and therefor couldn’t claim 3 tasks I would’ve finished.
    These three taskrewards would’ve resulted into the price of (amongst others) a training, which in turn would get me 2 other tasks finished.
    For the remaining part I might’ve had the tokens to complete the entire special sponsorship.

    My single player above 130% isn’t gonna make 2 assists against my final (way better) opponent. Even if I’m able to finish these tasks in the final game, there might not be time anymore to claim rewards and all due to the upcoming season change. Next to this, I’m already losing time training the 3 new players I would’ve been rewarded.

    The Support team you’re referring to, responds within 48 hours time. I need this fixed a.s.a.p. though.

    This is my first season, and the 2nd bug thusfar. The 0 attendance bug (keep reinstalling the game: doesn’t help) being the first.
    Your bugs are ruining my experience!

  5.   Click here to go to the next staff post in this thread.   #5
    Administrator
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    Jul 2020
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    We are really sorry that this issue affected your Special Sponsor progression and experience, Deukswy.
    Our support team will handle these tickets timely and they will get back to you as soon as possible having in mind the new Special Sponsor arrives tomorrow. Please Please forward the details you shared with us here to them via the "?" in-game. For any further questions, feel free to write back to me.

    Thanks,
    Taliyah25