Reward desapeard

Hello guys so i was playing just now event against borrusia dortmund and i won and the reward was a player dc dr 7 stars and when i went to my formation it dissapeard and i want to get it back
Name of the team RedBlack FC
Email ruben-cabrita@hotmail.com anything else just ask me

Hey my friend,

Please contact the in-game support using the (?) ,they'll be able to help you.

Cheers,
Milpol