My pitch is maxed out and it hasn't unlocked all of the pitch patterns

Good afternoon. My team is level 28, i have the pitch at level 12 (maximum) and i don't have all the pitch patterns unlocked while my friends surely have them. If a moderator text me, myself with pleasure will give you my ID, because i dont know if it's appropiate to copy my ID here.
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Hi Manager,

Really sorry to hear about this. Please PM me your Manager ID or club name and level and I will forward your info to the team to investigate.

(deleted, as the issue was adressed, thanks)