Hi Managers,

I'm very sorry to hear that. If you are not playing on the latest version of the game, please try updating to it as it may help resolve those issues. If you continue experiencing mentioned issues while playing, please get in touch with our support team through the "?" option in the in-game main menu. The more we know about the issues you've encountered and the device you're playing on, the easier it will be for us to investigate this further.

Thanks,
Taliyah25