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Anyway you won't get 3B+, maximum moneys on account is almost 2.15 (2.14 and something).

This is not normal at all, send them a mail :) better now so they will see it in the morning.

I don't understand to good what do you want to say.

Anyway it's better if you will send a mail here: support@nordeus.eu you can find your id, right after you opened the game, go to tab: HELP (is...