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I resisted talking to support after I read this. Copied from the support known topics.
It kinda acts like a disclaimer telling us it is expected and if we need booster, we can purchase them.
I...

Not sure if you guys do anything or we just need to wait till ads are available. I have been relaunching app very often these days to get 1-2 vids each time and I often don't even get credited.
...

Same issue for me on loading. Need to keep restarting app after 1-2 ads as mentioned.

and in addition quite a number of videos I watched do not give rewards as well. Not sure if you guys are...

Facing same issue as the rest. Same problem on both android mobile and ipad. Restart every 2-3 videos like der Ryan with endless loading like mnk's screenshot