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Just to keep you updated - I'm trying to contact Nordeus 3rd day already (via email, support tickets, Facebook and Twitter) still no answer - literally 0... this is so embarrassing... shame on you...

This is their standard answer... they are trying blame user for any issue which you can come across during playing.
I've told them this already when they asked me once about feedback regarding...

To the Administrators of this 4um !
Why no one from right person can't answer to our questions ?
Do you people really don't care about people who are paying to play this game (on proper level) ?...

hi guys
I want to warm a bit this topic as the situation happens again !!!
I can't log in to my account 2 days already and I'm stuck on the "Initializing" screen...
I've asked Nordeus on their FB...