Stats.. You need more stats..

Hi
Amazing development this game have gone through.
But I think you are missing some stats:
Season stats- league games/golas, cup games/goals, chp. League games goals
And be able to see the same stats for the last seasons.
And a acumulated stats.

Then I'm missing stats vs the opposition if you met them before.
Better view of players individual stats league/cup/chp. League/total

The last advice. Get another support supersonic. They suck and I often have problems getting tokens.


My last ticket : newest answer is on top, so start from buttom😬
( they never explain whats missing, even though there statement are"We listen, we communicate, we find solutions". )

********************
Amy
Amy (Supersonic Customer Support)
Feb 7, 10:41

Dear Jacob Jensen,

Thank you for your email to Supersonic.

As stated in our previous email, ticket #3588243 has been denied because either you have not met the advertiser's requirements or you have not completed the offer through Supersonic.

Going forward, please make sure you read the instructions and the disclaimers carefully as well as keep any means of proof for future reference.

Kind regards,

Supersonic Customer Support Team
"We listen, we communicate, we find solutions"
******************
Jacob Jens
Jacob Jensen
Feb 3, 17:42

Dear Sherry

The offer is completed when the app has been downloaded and opened.
Proof:

I have shared screenshots twice with you that this was done.

Please in details explain whats missing and why I have to use this amount of time, 9 out of 10 times I complete a supesonic offer?

Mvh Jacob

Attachment(s)
image1.PNG

Sherry
Sherry (Supersonic Customer Support)
Feb 3, 15:20

Dear Jacob Jensen,

Thank you for contacting Supersonic.

After investigating your request, we regret to inform you that ticket #3588243 cannot be approved.

It seems that you are having difficulties with completing our offers as to the company's requirements.

In the future, please make sure to read the instructions and the disclaimers carefully.

Kind regards,

Supersonic Customer Support Team
"We listen, we communicate, we find solutions"

Quote:

---

Originally Posted by Jacob Kyndby Jensen

Hi
Amazing development this game have gone through.
But I think you are missing some stats:
Season stats- league games/golas, cup games/goals, chp. League games goals
And be able to see the same stats for the last seasons.
And a acumulated stats.

Then I'm missing stats vs the opposition if you met them before.
Better view of players individual stats league/cup/chp. League/total

The last advice. Get another support supersonic. They suck and I often have problems getting tokens.


My last ticket : newest answer is on top, so start from buttom😬
( they never explain whats missing, even though there statement are"We listen, we communicate, we find solutions". )

********************
Amy
Amy (Supersonic Customer Support)
Feb 7, 10:41

Dear Jacob Jensen,

Thank you for your email to Supersonic.

As stated in our previous email, ticket #3588243 has been denied because either you have not met the advertiser's requirements or you have not completed the offer through Supersonic.

Going forward, please make sure you read the instructions and the disclaimers carefully as well as keep any means of proof for future reference.

Kind regards,

Supersonic Customer Support Team
"We listen, we communicate, we find solutions"
******************
Jacob Jens
Jacob Jensen
Feb 3, 17:42

Dear Sherry

The offer is completed when the app has been downloaded and opened.
Proof:

I have shared screenshots twice with you that this was done.

Please in details explain whats missing and why I have to use this amount of time, 9 out of 10 times I complete a supesonic offer?

Mvh Jacob

Attachment(s)
image1.PNG

Sherry
Sherry (Supersonic Customer Support)
Feb 3, 15:20

Dear Jacob Jensen,

Thank you for contacting Supersonic.

After investigating your request, we regret to inform you that ticket #3588243 cannot be approved.

It seems that you are having difficulties with completing our offers as to the company's requirements.

In the future, please make sure to read the instructions and the disclaimers carefully.

Kind regards,

Supersonic Customer Support Team
"We listen, we communicate, we find solutions"

---

I hate supersonic. Right now the only gain from them is if you complete a survey. I have sent screenshots like you too, all to no avail.


Sent from my Infinix-X551 using Tapatalk

"We listen, we communicate, we find solutions"

Best part of all message xD