[Jan 12th] Technical Issues

Dear managers,

We experienced some issues last night which resulted in all of today's matches being simulated. The issue has been fixed and all the matches will be played regularly.

Some of the users that were impacted might see that their player morale and condition has decreased. Please contact our support team and we will sort it out.

Thank you for understanding.

UPDATE: We have given all our players 15 Rests, 10 Morale Boosters and 5 Treatments as a token of our appreciation for your understanding and support. We apologize once again for any issues today's incident may have caused.

Yes, is exactly what I told them, if they get injurd players, red cards, etc to contact support team.

NOTE: If you are planning to open a ticket, don't forget to add your ID (network/facebook ID), you can find ID inside of game, tab HELP.

Exemple: Your Network ID is 100000251549283 .

Thank you.

it link to other page and i don't understand what they can fix the bug?

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Originally Posted by shinobi

it link to other page and i don't understand what they can fix the bug?

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On that page, you can open a ticket but also you can use mail support@nordeus.eu it's same.

You mean email to Support team and give network ID to them for fix?

Quote:

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Originally Posted by shinobi

You mean email to Support team and give network ID to them for fix?

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If you won't give them netwoork ID they can't know which one is your team.

Also explain them your problem.

OK Thank you.:)

Too late for many people

#112860 check pls

I think it is not some players but most if not all players. What fix will you do if i raise a ticket? I won both simulated and replayed matches. I got 1 injured player and used lots of rest packs. Will i get another replay to close the ticket? Full fix should have been done before replay. Rather pointless to solve it after season ends.

I just asked that my injured player be healed so I don't have to deal with that for the first 5 days of next season.

T11 seems to have given everyone a pile of Health, Morale & Conditioning packs. The gesture is appreciated!

Looks like everyone got rewarded because of this tehnical issues.

15 green boosters.
10 blue boosters.
5 red boosters.

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Originally Posted by PricopGeorgeCătălin

Looks like everyone got rewarded because of this tehnical issues.

15 green boosters.
10 blue boosters.
5 red boosters.

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bull**** some don;t even need it

the problem is with suspended players.......who got booked is not available to use.....who was suspended is now available
such a mess up.....better left it simmed for al teams now some will have an advantage some won't


if when servers are down games are not reschedueled why they were reschedueled today?

all should have the same treatment........BS

Nice idea for the items offered, but still it wont undo the red cards, infortunately.. :(

And I got them too late for my last match, but well, nothing important since i was stuck to the 7th position of the league :P

Well i opended a ticked, because some players got yellow cards, and one a red card. But the weird thing is, they got it magicly, cos yesterday after matches got resetted, the only problem i was dealing with, was too tired players. No cards or anything. And i didn't play any match whats so ever, because i still have to play one last league match, and i wanted my team to be in top shape, but with all this magicly appearing yellows and red card.....its really not fair. I do have to say, i love it, we all got gifts in return, that shows the staff does care about what happends to us all.

i still got injured players , please fix . my Network ID is 100001561802223 . thanks

I dont have injured players but I lost league title because of this...

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Originally Posted by Đole

I dont have injured players but I lost league title because of this...

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ME too, i am playing 99% of the matches, and than this, lost title to my bigest rival, please fix, i wannt to play again regularly, and 2 Tokens back since it went for nothing (rescheduling from 17h to 4:45)

cvetojeviču, šta da radimo?'

My Network ID is 100003621468858...
two of my players got red cards because of your technical issues! i might lose the title for this =\


p.s.
my match is in 10 minutes!! :(

I lost one or maybe two players to red cards and one player injured .......My game was played at 11am gmt so i had no chance of even knowing what had happend until your post on facebook at around 2 pm gmt resulting in my team drawing and losing 1st place in my league.

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Originally Posted by gile

cvetojeviču, šta da radimo?'

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Please use english.

The problem I have already posted in the last season but it did not bug thread Interesiert -. - This season it was not much better, despite that I have won lost my players to have played almost all morality although I hope in the next season takes the from

This is Translate from German in english with Google Translate (You should try several languages ​​not here to build a English and anyone can Google translator is also not accurate
)

Your Network ID is 100000521409151 .

Quote:

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Originally Posted by gile

cvetojeviču, šta da radimo?'

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What can we do? They decided that can regulate this with a few suitcases... They dont care...:mad:

Quote:

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Originally Posted by Đole

What can we do? They decided that can regulate this with a few suitcases... They dont care...:mad:

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If you think is unfair for you send a mail to them, I saw few users said that they got removed card, players moral full and condition.