Half the time they don't even reply to PM's never mind release any statements.
I PM'd a moderator asking a question and when I didn't get a reply I PM'd them again and when they finally got back to me they rather cheekily said that they forgot to reply!!!! I then replied to them and im still waiting for a reply back.
Considering this is customer driven business then you would think they would be on the ball when dealing witb their customers...but no not Nirdeus