Quote Originally Posted by Sxrenity View Post
Rather than going back and forth between different support teams, if i were you I'd compile everything you have received in the form of correspondence with Nordeus AND Facebook, in addition to payment proof, and send it all along to Nordeus Support.

That way, they will have the complete picture, because from what you've told us, the problem lies with the communication between Nordeus and Facebook, as Facebook have told you they received and processed the payment.
and thats why your a mod hun and not me lol great advice though !!!!!!!!!!!!