i baught a arsenal premium jersy for gifting to my friend but after select the jersy there is no option for gifting......
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i baught a arsenal premium jersy for gifting to my friend but after select the jersy there is no option for gifting......
Hi Patra,
Here is an article explaining how gifting works.
Here is the answer to your question:
EDIT: My bad, the person sending the jersey must have bought tokens in value of the jersey in order to gift them. This is to avoid people stacking free daily tokens on alt accounts and gifting them to themselves.Quote:
Official logos and jerseys are giftable, as long as the person sending the gift has bought tokens in value of the gift, but Premium logos don’t have this restriction.
i followed as per instruction but sending option is not showing....
@Patra, you will be able to send him only after he will donate as much it cost that jersey :) , he need to donate like 8€+ only then you will be able to send him the jersey.
how can he donate????? plzz tell me the steps....
I guess he has to buy tokens if I am not mistaken
Patra, please check if that jersey is not already in use by your team :)
no that jersy is not using by my team....default jersy still using....
Attachment 72Attachment 73
let see.........
Hello Patra,
If you would like to send official jersey as a gift, you need to buy at least as much tokens as the price of the jersey is.
If you have bought enough tokens, but still experiencing the problem, please contact support team for help: Nordeus Support
I have the same problem. I completely understand the terms and conditions of the receiver needing to spend in equal value of the jersey to that of tokens.
I can safely say that my friend has spent money on at least 300-400T. I still can't seem to gift the jersey though. :/
Guys, my bad, the person sending the jersey must have bought tokens in value of the jersey in order to gift them. This is to avoid people stacking free daily tokens on alt accounts and gifting them to themselves. I have updated the article and my post to reflect this. Sorry for the confusion.
Well, they better update it in this case.
I bought 176 tokens, but when I want to send 2 jersey's (worth 10 tokens) it can't be done.....The first jersey i did send without any problem, but a second didn't have sending option....
strange indeed
what's the point of gifting if the other one can just buy it himself (since he has to spend as much tokens as the gift is worth) ?
"....the person sending the jersey must have bought tokens in value of the jersey in order to gift them. This is to avoid people stacking free daily tokens on alt accounts and gifting them to themselves."
This doesn't seem unreasonable to me.