Problem Top Eleven

I have a problem with Top Eleven on Facebook. When you go in this picture he appears and remains so. What can she do?

Attachment 26797

try updating Flash, or maybe some of the other things listed with how to in this thread: http://forum.topeleven.com/bugs-tech...load-game.html

Google chrome usually gives ya information about the error, just follow the instructions there-shouldnt be related to topeleven.