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Managers:
We had an issue affecting a small portion of Associations today, specifically related to matches for 15h (GMT) slot. Our team has already fixed the issue, but if your Association has been affected, contact our Support team (by simply clicking the question mark button "?" next to Settings in your Top Eleven app).
Changes in the match could not be saved :rolleyes: just played
What about the 14:00 BST (13:00 GMT) matches? I had no problem with my 16:00 BST (15:00 GMT) match.Quote:
Originally Posted by Moi
14.00 BST froze 16.00 BST was fine
My game is still like this. Can do nothing right now. Also, I pressed the question mark button, what's next? Attachment 69749
What should I do now? I have an association match 30 minutes later.
Yeah, i've had this on and off all day. Chat server is down or i'm watching my match and I get booted. I think i've missed large chunks of each match today. I've sent a message to the help desk. You guys have to get this fixed. I think this is like the 3-4th week in a row now. :-(Quote:
Originally Posted by annozk
This feature does not work and it does not even count towards players skill progress or stats after game and no comp income?
Sent message to support and have been credited with 10 tokens and 5 boosters of each
My next match should be the association final, why it shows a league match?Attachment 69768
In this situation, I can not use my loanees for the association match. Attachment 69769
This happened before on the last day of last season. This happened again on the last day of this season.
I had 4 matches yesterday.. first 2 were association games..first game went OK but that was it for the rest of the day. Ended up loosing the champ.league in the 115th min.. without being able to change things.this is now the 3th weekend in a row and it's even affecting all the games you r trying to play.At this rate I am loosing interest fast.
Verstuurd vanaf mijn SM-T810 met Tapatalk
Moi, You said it was fixed. See what I got. Could not watch the game. I ended up with this.Attachment 69773Attachment 69774
It is a shame for me and my friends, this is the first time we did not win the champion's title. We care about the rewards, but we care about the title even more.
My friend also could not watch his game. He should have won since his opponent got a red card at minute 7, however, it was a draw.
How to send message to them?Quote:
Originally Posted by reddeviljohn
Click on ? In the appQuote:
Originally Posted by annozk
I clicked a few times, but nothing happened.Quote:
Originally Posted by reddeviljohn
Sorry to hear thatQuote:
Originally Posted by annozk
Yes Managers, we had more issues today. This is a different issue but the effects on affected teams look the same from the Manager point of view. We will continue to work on them to avoid any furter inconvenience during upcoming tournaments.
After clicking "?" in your Top Eleven app, you will see the Help section. There you just need to open any entry to enable the "contact" button, which will appear at the top right corner.Quote:
Originally Posted by annozk
How long did it take for you to receive those compensation? I contacted them and still no reply.Quote:
Originally Posted by reddeviljohn
How long does it take for me to receive those compensation? I contacted you guys and still no reply.Quote:
Originally Posted by Moi
About 24 hrsQuote:
Originally Posted by annozk
