Hi,all.

In his email, he claims for refund of cut earnings,due to fact he used no vpn but only 2 phones with different versions, so no irregularity .

In the answer they say it's not a question between old and new versions.
They say they revealed his account to be accessing from 3 different locations in the same day by using vpn.
So they can't provide any refund.

This is the meaning of the two mails