I cannot for the life in me believe the response I have received from Yan in support.
This a copy paste as I do not my words misinterpreting.
Hello Steven.
Thank you. I have check them and this user is not playing Top Eleven at all.
I need to check auctions, maybe there is some issue with displaying.
I wish you all the best.
Regards.
Yan | Customer Support | Nordeus
Well all i can say is I'm seeing treble must visit the optician tomorrow.