Hey Turmoil!

Well, that's an awful situation, that you found yourself in :/ Our support does remove inactive captains, as long as they've been inactive for 30 days.

Please contact our support team either here or from the '?' in the app, explain to them what happened and they will try to assist you the best way possible.

As awful as it is, you may have to start from scratch, but with hard work and persistence, I believe you can reach platinum once again! Best of luck!


Good luck!