Good Morning to all,
I'm a new member of this forum and I'm looking for some help; I'm Italian so please excuse me if my english is not correct
I've some trouble with the receiving of some tokens after paying.
I've charged some money (via Facebook) with my Mobile yesterday's afternoon and I haven't received any tokens yet.
I try to have support in the support page
but I think that something is missing during the passages for contact and report the problem.

Can you help me and guide to fill in the support request?

Sorry again if my explaination is not correct.

Thank you very much