help me,help me,plz

[Sxrenity]

Hi, I bought token from facebook,99usd*2 by my visa (Top Eleven).1hour later, My money are
gone, but i didnt get the tokens..why ?
my id:100002848902673 .help me because that's my salary/month

I contacted the nordeus support, but nobody is answering me!

You spent your monthly salary on Tokens?!