connection problem

[Has San]

I'm playing topeleven on my iphone and I'm in level 9. it's been 1 week that I have logging in problem when I'm on wifi. whenever I try to log in it time out and says : connection was closed. Do you want to reconnect?
but I have no problem logging in and get into game using 3G.
how can I solve this? what's wrong?

[Cat Harrison]

Did you try resetting your router? It sounds like an internet issue.

[Has San]

it is not my wifi problem. I use wifi for anything else on my phone but when it comes to t11 I have to turn off my wifi and use 3G to be able to log in it.

[Cat Harrison]

I'm sorry to say, for me it is usually other way around, so not sure what else to try. Perhaps someone who has experienced that will post here, but.. in the meantime..

You might want to ask Nordeus Support
or on Twitter (new!):https://twitter.com/TopElevenHelp

[Pete Cresswell]

it is not my wifi problem. I use wifi for anything else on my phone but when it comes to t11 I have to turn off my wifi and use 3G to be able to log in it.

I have that problem with my iPhone and work's wi-fi, there's something about the combination of the two and the login via Facebook that doesn't work. Anywhere else my phone is fine on either wifi or 3G.

[Fatal_Error]

What ist the error message you get? Can you please provide us a screenshot of that?

[Has San]

error message is :

Connection was closed. do you want to reconnect?

[Pete Cresswell]

What ist the error message you get? Can you please provide us a screenshot of that?

I get which hangs for a couple of minutes, followed by .

My Facebook app works fine, and any webpages via my browser (Safari) load fine