Why a level 35 or higher No League?

I have some friends in Top Eleven
They are over 35 levels and have no league, cup, Champions League
And I do not know why
Something can explain to me?
This fault?
[ATTACH=CONFIG]33122

That is a new glitch, and quite weird, and almost certainly related to the changes they are making this season with the servers.. But I don't think they have no matches, I think it is just failing to show them to you. Hopefully!!

There no such issue, everything normal up here..lol

Yes, I figured the Forum would have had a couple messages if people had no matches! But the shuffling could result in lost of connections, let's hope it's a temporary thing.