Did you try deleting the cache? Sometimes it's just stray data.
Otherwise, maybe ask at No, the issue is still here - TopEleven Support | TopEleven Support
Also if you use FB for sign in have that account signed into FB app if you use it then start T11, that also sometimes helps.
Expressed above is my own opinion. ☻ Your results may vary.
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I also tried to play T11 without sign in and the same problem
Sorry to say you'll have to ask Support, those are easy thing to try maybe they can fix or have solution.
Expressed above is my own opinion. ☻ Your results may vary.
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