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Thread: Graphic issues

  1. #1
    Newbie
    Join Date
    Jun 2015
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    Graphic issues

    With the problem of advertising without pay off (very troubling), I have an other issue, less embarassing. In fact, my customised stuff (club's logo and shirt) are inverted, it's strange. How can I/you fix that ?

    Thanks

  2. #2
    English Forum Moderator Cat Harrison's Avatar
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  3. #3
    Grand Master PricopGeorgeCătălin's Avatar
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    Nov 2012
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    Can you provide us some pictures, would be great!
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  4. #4
    Newbie
    Join Date
    Jun 2015
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    Hi maxlanders,

    Quote Originally Posted by PricopGeorgeCătălin View Post
    Can you provide us some pictures, would be great!
    As PricopGeorgeCătălin said already, pictures are always helpful to identify and visualize issues. So for the future, please submit a screenshot of the issue as well (I know this is not always possible, so don't worry - it's a "nice to have" thing that can help us to help you).

    Anyhow, we are currently investigating an issue where jerseys and icons may be upside down. In most cases however this may be caused by a file corruption in your installation directory of Top Eleven and thus a re-installation of the game data could solve this issue.

    This is why I would like to kindly ask you to please uninstall the game completely from your device and make a fresh install afterwards.

    Should this not solve your issue please let me know and I will walk you through the steps needed to submit a ticket to our support team .
    Need help? LIKE us on FACEBOOK and follow @TopElevenHelp on Twitter!

  5. #5
    Newbie
    Join Date
    Jun 2015
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    6
    Graphic issues-11041156_380140165518982_6297133799591008704_n.jpgGraphic issues-11033124_380140215518977_2651100134674524507_n.jpgGraphic issues-11216214_380139892185676_2095967337736758034_o.jpg

    Hi,

    Here is some illustrations.