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Thread: Negative balance of tokens why?

  1. #1
    Newbie
    Join Date
    Jul 2015
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    1

    Angry Negative balance of tokens why?

    From one day to the next, my balance was -80 tokens can someone explain why? and how to solve it

    Negative balance of tokens why?-sem-t%C3%ADtulo.jpg

  2. #2
    English Forum Moderator Cat Harrison's Avatar
    Join Date
    May 2013
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    StL
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    8,062
    A negative balance can be caused by an offer that was not completed properly and the Tokens got rescinded. If that is the case you need to contact the offer provider.
    If that is not the case, you should contact No, the issue is still here - TopEleven Support | TopEleven Support explain with as much detail as possible & include that screen shot.

  3. #3
    Elite Tactician's Avatar
    Join Date
    Jun 2015
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    Mauritius
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    That is why you should avoid trial offers. Some may require you to register a trial, and then after the trial is over, you are required to pay and continue using their thing else they take back the tokens. Some of these trials auto register you and charge your credit card.